Free trial
Try it before you pay
Free
- Minutes
- 5
- Agents
- 1
- Support tickets
- None
Includes
- No credit card needed
Your AI agent is live in three minutes
Build it, hear it answer a real call, and put it on your number today. No engineer needed and no setup fee.
Lite
For a solo owner
A$49/month
- Minutes
- 100
- Agents
- 1
- Support tickets
- None
Includes
- 1 Alony agent
- Post-call email summary
Starter
For a growing practice
A$239/month
- Minutes
- 500
- Agents
- 1
- Support tickets
- 1
Everything in Lite, plus
- Mobile number available
- Post-call webhook accessibility
- 1 support ticket a month
Recommended
Growth
For a busy clinic or crew
A$549/month
- Minutes
- 1,200
- Agents
- 2
- Support tickets
- 4
Everything in Starter, plus
- Custom voice integration
- We port your existing number
- Tools tab: native integrations and custom actions
Scale
For multiple sites
A$999/month
- Minutes
- 2,500
- Agents
- 5
- Support tickets
- 8
Everything in Growth, plus
- 5 Alony agents
- 8 support tickets a month
Enterprise
We bring your projects to life.
Unlimited minutes, unlimited agents, and a team that builds it with you.
- Minutes
- Unlimited
- Agents
- Unlimited
Compare every plan
Swipe to see every plan.
| Feature | LiteA$49 | StarterA$239 | GrowthA$549 | ScaleA$999 |
|---|---|---|---|---|
| Usage | ||||
| Minutes a month | 100 | 500 | 1,200 | 2,500 |
| Alony agents | 1 | 1 | 2 | 5 |
| Support tickets | None | 1 | 4 | 8 |
| Features | ||||
| Mobile number available | Not included | Included | Included | Included |
| We port your existing number | Not included | Not included | Included | Included |
| Custom voice integration | Not included | Not included | Included | Included |
| Post-call webhook accessibility | Not included | Included | Included | Included |
| Tools tab: native integrations and custom actions | Not included | Not included | Included | Included |
| Call recordings, transcripts and summaries | Included | Included | Included | Included |
| Analytics dashboard | Included | Included | Included | Included |
| Peak hour and caller insights | Included | Included | Included | Included |
| Export call records | Included | Included | Included | Included |
| Custom knowledge base | Included | Included | Included | Included |
No setup fee on any plan. Change or cancel in the billing portal at any time.
Frequently Asked Questions
How much does an AI receptionist cost in Australia?
Alony starts at A$49 a month for 100 minutes of talk time. The ladder runs Lite at A$49 for 100 minutes, Starter at A$239 for 500 minutes, Growth at A$549 for 1,200 minutes and Scale at A$999 for 2,500 minutes. Minutes are the whole bill, so the plan you pick is the most you can spend in a month. Most Australian providers start between A$149 and A$299 a month for a business with one to three staff, and custom builds commonly carry a setup fee of A$2,000 or more.
What happens when I run out of minutes?
Your agent stops answering until your plan renews at the start of the next billing period. There is no overage rate, no automatic top up and no surprise invoice. Plans are sized on total call volume at a two minute average call, so 100 minutes is roughly 50 calls, 500 minutes is roughly 250, and 2,500 minutes is roughly 1,250. If you are consistently running out, moving up a plan is cheaper than it looks: the rate goes A$0.49 a minute on Lite, A$0.48 on Starter, A$0.46 on Growth and A$0.40 on Scale.
Is there a setup fee or a minimum term?
Neither. There is no setup fee, no implementation charge and no minimum term. You build the agent yourself through a form, so there is no professional services cost to recover and nothing for us to install. That is the main difference from a custom build, which in this market commonly carries A$2,000 or more up front before anyone answers a call. You can also hear your own agent take a real call on the free trial before you pay anything at all.
Is an AI receptionist cheaper than hiring a receptionist?
Yes, by a wide margin. A full time receptionist in Australia costs roughly A$55,000 to A$70,000 a year once superannuation and on costs are included, and that buys cover for about 38 hours a week. Alony’s entry plan is A$49 a month, which is A$588 a year, and it answers at 2am on a Sunday as readily as at 10am on a Tuesday. The comparison is not one for one: a receptionist greets people at a counter and handles the genuinely unusual. What the agent replaces is the call that rings out.
What support is included on each plan?
Support ticketing is not included on the free trial or Lite. Starter includes 1 support ticket a period, Growth includes 4 and Scale includes 8. Enterprise is a different model again, a private channel straight to the developers rather than a larger allowance. A ticket is for something in the product not working properly. Changes to your own agent are not tickets: your script, greeting, knowledge base and transfer rules are editable in your dashboard on every plan, including the trial.
